AI has been around for a while now… since 1955 in fact! Today, it's more than a figment of Spielberg's imagination brought to the big screen in AI: Artificial Intelligence (17 years ago, can you believe it?). Most businesses are using AI everyday to improve products and enhance customer experiences (we're looking at you Kura). However, one of the biggest obstacles to AI has been its lack of EQ—is it just us or do Siri and Alexa test your patience at times with their tone-deaf responses?