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The Impact of Project Service Automation Usage [Infographic]

It seems the whole world is becoming services driven, especially in Australia’s professional services sector, which employs over half a million people and generated $132 billion in revenue in 2016.

Faced with increasingly sophisticated clients, market globalisation, and evolving technology, professional services are turning to Project Service Automation (PSA) technology to ensure they can deliver the greatest value to every client on every project AND keep everyone billable while they grow. If professional services continue to do business as usual they will face eroding margins, increased operational complexity and risk, and under-leveraged partnerships.

PSA is no longer an “up-and-coming” technology – it’s here and it’s enabling a single system of customer engagement for project sales, resourcing, delivery and billing. And the most recent data shows it’s working quite well…

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